Short version: We collect only what's needed to run FACEIT Scout. We don't sell your data, we don't run ads, and you can delete your account any time.
What We Collect
When you sign in through Steam, we receive and store:
Your Steam ID (64-bit), username, and avatar URL
Your FACEIT nickname and player ID (fetched via FACEIT API at login)
Session tokens to keep you logged in
When you use the scanner, we store:
Scan results for Pro/Coach users (scan history feature)
Saved rosters you create manually
Aggregate scan counts for rate limiting
Team match prep data (schedules, notes, tasks) for Pro/Coach users
Player watchlist data for Coach users
Referral tracking (who referred whom, reward dates)
Match outcomes of scanned matches (win/loss, resolved automatically from public FACEIT data) — used for your scan history, prediction-accuracy stats, and the Rewards feature (XP, badges, streaks)
Enemy Scout usage records (which rosters/maps you scouted, for quota accounting)
You may optionally provide:
Email address — used for account-related messages such as trial reminders and scan outcomes. Marketing emails (weekly recaps, promotions) are sent only if you tick the explicit opt-in checkbox, and you can untick it at any time from the account menu.
Discord ID — for future Discord bot integration
These are optional and can be removed at any time from your account settings.
We also cache FACEIT match data on our server to speed up repeat scans. Cache entries expire individually (typically within 1–28 days) and contain public match statistics keyed by player ID and map — no account or contact information.
Demo Data (Enemy Scout)
The Enemy Scout feature analyzes publicly available CS2 demo recordings that FACEIT publishes for finished matches:
When a scout is requested, we download the match demo from FACEIT's public content servers and parse it into per-match gameplay statistics (player positions, bomb plants, duels, equipment values).
Parsed match data is stored for up to 45 days and then deleted automatically. Raw demo files are not retained after parsing (they are cached only temporarily during processing).
Demos are public match footage and necessarily include the gameplay of all ten participants, including players who are not FACEIT Scout users. We process this data solely to produce scouting statistics — the same information visible by watching the demo.
Derived statistics may appear in scouting reports, 2D round replays, and on public player profile pages (see below).
Public Player Pages
FACEIT Scout publishes profile pages for FACEIT players built from publicly available FACEIT statistics (and, where available, parsed demo summaries). These reflect public competitive match data only. If you are a FACEIT player and would like your page removed, contact us (see below) and we will process the request.
What We Don't Collect
Passwords — Steam handles authentication entirely
Location or IP address logs (beyond anonymous page visit counts)
Browsing behavior or analytics beyond scan counts
Payment card details — Stripe handles all billing
Third-Party Services
FACEIT Scout integrates with the following external services:
Steam OpenID — authentication only. Steam's privacy policy applies to the auth flow.
FACEIT API — match history and player data fetched on-demand. No data is shared back to FACEIT beyond normal API usage.
Leetify API — player performance ratings fetched on-demand. Subject to Leetify's terms.
Stripe — handles all payment processing for Pro and Coach subscriptions. We store only your Stripe customer ID; card details never touch our servers.
Anthropic Claude — AI intel and anti-strat reports are generated by sending aggregated match statistics and public FACEIT nicknames (no account or contact information) to Anthropic's API. Anthropic does not use API data to train its models.
Data Retention
Account data is retained as long as your account is active
Scan history is retained until you delete it or your account
Match data cache entries expire individually (typically 1–28 days)
Parsed demo data (Enemy Scout) is deleted after 45 days
Server error logs are deleted after 14 days
Sessions expire after inactivity
Your Rights
If you are located in the European Economic Area (EEA), United Kingdom, or California, you have the following rights regarding your personal data:
Right to access — request a copy of the data we hold about you
Right to deletion — request that we delete your account and all associated data
Right to rectification — request correction of inaccurate data
Right to object — object to processing of your personal data
Right to portability — request your data in a portable format
Deleting your account removes your profile, saved rosters, scan history, team data, watchlist, referral history, and all session data from our servers immediately. Stripe subscription and billing records are subject to Stripe's own retention policies and financial regulations.
To exercise any of these rights, use the delete account button in the app, or contact us directly. We will respond within 30 days.
Delete your account This permanently removes your profile, scan history, saved rosters, and all associated data. This cannot be undone.
Chrome Extension
The FACEIT Scout Chrome extension operates as follows:
It reads your existing scout_token session cookie from faceitscout.com to authenticate API requests. No new cookies are created.
It detects FACEIT match room URLs (faceit.com/*/cs2/room/*) to trigger the sidebar, and can optionally show stat badges and hover cards next to player names in live match rooms. No browsing history is collected or stored.
It stores user preferences (auto-scan, badge toggle, text size) and a short-lived cache of recent scan results (24 hours, capped) in local extension storage so revisiting a match doesn't re-scan. This cache never leaves your browser.
It periodically checks faceitscout.com for your site notifications to show an icon badge.
All data processing happens on our server via the same API used by the website. No additional data is collected by the extension beyond what the website collects.
The extension does not inject, execute, or load any remote code. All JavaScript runs locally within the extension.
Cookies
FACEIT Scout uses a single session cookie (scout_token) which is strictly necessary to keep you logged in. It is an HttpOnly, Secure, SameSite=None cookie and cannot be read by JavaScript. We do not use any tracking, advertising, or analytics cookies.
Because we use only a strictly necessary session cookie, no cookie consent banner is required under GDPR. If you log out, the cookie is deleted. If you delete your account, all sessions are removed from our servers.
Security
Data is stored on a private server. Sessions are secured with signed cookies. We don't expose your Steam ID or personal data in any public-facing API endpoints.
Contact & Data Requests
For privacy questions, data access requests, deletion requests that cannot be completed through the in-app button, or removal of a public player page, contact us via the support button in the app or the FACEIT Scout Discord. We will respond within 30 days as required under GDPR.
FACEIT Scout is an independent product and is not affiliated with FACEIT, Valve Corporation, or Steam.